Administration
Our Administration Services
Our team provides specialized consulting services designed to enhance the efficiency, effectiveness, and accountability of operations. We understand that small communities often face unique challenges. Our goal is to help our clients restructure processes and focus on functions that benefit of your community or organization.
Board and Committee
Effective governance relies on well-organized boards and committees. We assist in offering structure and support for boards and advisory committees to ensure that effective operations and responsibilities are met.
Our services include:
- Meeting Support: We provide staff support for comprehensive meeting management to ensure transparency and compliance.
- Evaluation: We help assess the effectiveness of boards and committees to ensure they meet objectives and serve their community in the intended manner.
Conflict Resolution
Conflicts are inevitable in any organization. We provide services to address issues that arise between officials, staff, or between the government and the community. Our focus is to provide solutions that promote cooperation, transparency, and the long-term stability for our clients.
Our services include:
- Facilitation Services: Facilitating open communication and resolution between board, committee, and staff members.
- Process Improvement: Assisting in establishing communication channels, processes, and policies that minimize conflict and encourage collaborative working relationships.
Ordinance Assessment and Implementation
Ordinances play a key role in regulating governance, public behavior, and overall community standards. We offer a review of existing ordinances, assist in drafting new documents, and help ensure implementation through an established process.
Our services include:
- Ordinance Review: Conducting a review of existing ordinances and provide feedback for necessary amendments to better support community needs.
- Implementation: Assisting with implementation procedures, including public outreach, staff training, and the publication process.
- Public Engagement: Facilitation of public input and community engagement to ensure that your ordinances reflect the needs and values of the people served.
Communications Management
Investing in training and professional development of leadership and staff is essential for maintaining high standards within the community and organizations we serve. We assist in developing customized training programs to help teams build the skills they need to succeed in their roles through an established succession plan.
Our services include:
- Stakeholder Communication: Identifying the key stakeholders through process communication, while offering concise directives through transparent and effective communication methods.
- Team Building and Communication: Offering assistance on improving communication, collaboration, and teamwork to better assist our clients.
- Message Development: Training on creating clear messaging to leadership and staff.
- Information Distribution: Focusing on delivering the right information to the right people in an effective manner.
Performance and Assessments
Performance is essential for ensuring that operations are efficient, effective, and accountable. Our Assessment services are designed to provide clients with the tools and insights needed to improve the performance within the communities and organizations we serve.
Our services include:
- Leadership Assistance: Assisting in reviewing performance or process within the community or organization, identifying areas for improvement in service delivery, resource allocation, and measurable solutions.
- Operational Efficiency: Analyzing workflows and operations to identify inefficiencies and recommending process improvements.
- Strategic Planning: Supporting Boards, Committees, and staff to set measurable goals and objectives, ensuring alignment with their future visions.
- Training and Orientation: Assisting new staff members through the onboarding process to develop the knowledge and skills necessary to perform their duties effectively.
- Capacity Building and Mentorship: Offering training session(s) on relevant topics by finding solutions that enable teams to develop and strengthen their skills and abilities and assist in reaching their internal long-term goals. Ex. Community development director. Building capacity for that role as a new employee. Developing the skills and abilities of that individual, enforcing succession planning/long-term succession planning